{"id":6755,"date":"2016-07-14T02:27:55","date_gmt":"2016-07-13T23:27:55","guid":{"rendered":"https:\/\/www.dcscustoms.com.tr\/about-us\/"},"modified":"2026-04-27T17:28:00","modified_gmt":"2026-04-27T14:28:00","slug":"about-us","status":"publish","type":"page","link":"https:\/\/www.dcscustoms.com.tr\/en\/about-us\/","title":{"rendered":"About Us"},"content":{"rendered":"

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Founded in Istanbul in 1999, DCS provides customs brokerage services throughout Turkey with its expertise in customs and foreign trade, 27 years of corporate experience, and multi-disciplinary team structure.<\/p>\n

DCS operates through 6 branches, 11 liaison offices, and 38 customs points located in 8 provinces, supported by a strong operational structure consisting of 19 Licensed Customs Brokers, 63 Assistant Customs Brokers, and a total professional workforce of 250 employees.<\/p>\n

Its service portfolio covers a wide range of solutions, from customs brokerage services to international trade solutions, offering a comprehensive, reliable, and efficient service experience to national and international companies operating across various sectors.<\/p>\n

Placing digitalization at the core of its business model, DCS integrates next-generation technologies into customs processes, strengthening speed, accuracy, traceability, and regulatory compliance. Through advanced integration infrastructure with SAP and other ERP systems, information flows are automated, enabling end-to-end process compliance, transparency, and operational efficiency for its clients.<\/p>\n

With a technology-driven approach and a commitment to continuous process improvement, DCS aims to enhance operational efficiency through digital solutions and to create sustainable value for its customers.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

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Our Mission<\/h3><\/span>
<\/div><\/div><\/div>

To support our clients in conducting their trade activities in a secure, fast, and sustainable manner by delivering transparent, compliant, and error-free customs and foreign trade operations strengthened by digital solutions.<\/p>\n<\/div><\/div><\/div>

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Our Vision<\/h3><\/span>
<\/div><\/div><\/div>

To be a leading solution partner in customs brokerage and foreign trade, driving digital transformation in the sector and creating value through sustainability and high compliance standards.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

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As DCS, we place digitalization at the center of our business processes in customs operations, creating value with a focus on sustainable service quality and operational excellence.<\/h3><\/div>
As DCS, we place digitalization at the center of our business processes in customs operations, creating value with a focus on sustainable service quality and operational excellence.<\/h5><\/div><\/div><\/div>
<\/div><\/div><\/div><\/div>
<\/div>

Our Service Approach<\/h4><\/div>

DCS\u2019s business model is built on the principles of high customer satisfaction, full regulatory compliance, and process efficiency. This model is structured around data-driven decision-making, digital transformation, and end-to-end process integration.<\/p>\n<\/div>

<\/div><\/div><\/div>

Customer-Centric Service Design<\/h4><\/div>

Fast, compliant, and error-free operations are ensured through customized process maps specifically designed for each client.<\/p>\n<\/div>

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ERP \/ SAP Integration and Digital Automation<\/h4><\/div>

Through direct integrations established with clients\u2019 systems, information flows are automated, reducing manual processing requirements and minimizing the risk of errors.<\/p>\n<\/div>

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Sustainable Operations Approach<\/h4><\/div>

All our services are planned and implemented with due consideration of environmental, social, and governance (ESG) impacts.<\/p>\n<\/div>

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Qualified Human Resources<\/h4><\/div>

With the active contribution of our field-expert professionals, rapid and effective adaptation to legislation, technological developments, and sectoral changes is ensured.<\/p>\n<\/div>

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